A Case Analysis for “Does This Milk Shake Taste Funny “

A case Analysis for â€Å"Does this milk shake taste funny â€Å" For RKC MBA, Unit # 1, Assignment # 3 Class #442 - MBA 57597 - Organisational Behaviour Analysis: There are four things / persons involved in this situation; we must go thru all these characters. 1) Paul 2) George 3) The Eastern Dairy company 4) The Union Colleagues Paul has taken the head of operators / production for the night shift. The other operators are following for the plan and production even though he is in the same position with others. His main objective is to produce at any quality and clean up the pipes before end of the shift George looks a social person friendly nature with other colleagues. This nature he might have been learnt from local teenage†¦show more content†¦No EHS ( Environment, Health, Safety) system in the night shift No night shift Production Manager, who can take decisions in the night shift No materials inventory (no system to track the input materials) No proper storage (Paul informed that meggots can enter into the bags of certain ingredients) No dispatch tracking system (â€Å"doesn’t know exactly which restaurants would recei ve this mix†) Conclusions and Recommendations: †¢ †¢ †¢ Implement a strict Quality control, Quality Management, Assurance Involve employees in the quality system thru Quality circles Get the certifications like ISO 9001, HACCP and ISO 2200 which will force management to put the quality systems in place. And every year there will an audit by external auditors which will ensure smooth quality system in place. Implement EHS (Environment, health, Safety) and try to get the ISO 14001 certification. Involve employees like creating the EHS committees. Implement proper storage facilities. Implement proper Dispatch tracking systems. †¢ †¢ †¢ †¢ Answers to the Question: 1. What should George do? As a young person, George should intervene with day time manager to be more transparent to report the unsafe act. 2. What are the factors which will influence his decision? The below reasons will influence his decisions. a) By informing to the management, his immediate needs and motivations may effect b) AsShow MoreRelatedMcdonalds Marketing8107 Words   |  33 Pages Audience 2) SWOT Analysis: 2.1) Strengths 2.2) Weaknesses 2.3) Threats 2.4) Opportunities 3) Competitive advantages 4) Market research and Marketing mix 5) 4 P’S Marketing mix + People 5.1) Product 5.2) Price 5.3) Place 5.4) Promotion 5.5) People 6) Identification of marketing strategies 7) Conclusion and recommendations 8) Bibliography references 1) Introduction: McDonalds is one of the best known brands worldwide. 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